Returns Policy

Children’s Leukaemia & Cancer Research Foundation (Inc.)

Shop Returns Policy, as of December 2020

If you’re looking to return or exchange your order for whatever reason, we’re here to help! You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must have tags still on and be returned in original product packaging.
  • Returned items must have no visible signs of wear or use.

To initiate a return or exchange, please complete the following steps:

  1. Email us at [email protected] with your order number, contact details and reason for refund or exchange.
  2. Send all items back to us.
  3. Shipping fees will need to be covered by the customer.

Additional Information: